Manager_Senior Manager, Analytics

Location: San Francisco, CA

Type: Contracted to Full Time

Min. Experience: Experienced

Our client is the largest online talent platform connecting businesses and skilled professionals.

This is a great opportunity to join a growing business driving HUGE change in the way the world works through their marketplace. You will make an immediate and lasting impact on the company as well as the team's mission of making our client the world’s safest and most trusted online workplace. As a leader in our analytics team you will play a critical role working with a cross-functional team to keep our marketplace safe and build a platform for future growth.

You’ll be part of a vibrant culture that is shaping the future of work built on our four shared values: Inspire a boundless future of work, Put our community first, Have a bias towards action, and Build amazing teams.


Your Responsibilities:

  • Lead a team of analysts to identify trends, distill insights, and create models that contribute to delivering positive outcomes for clients and freelancers
  • Understand the drivers of user trust of the platform and design programs that incentive behaviors that produce more good outcomes
  • Guide and manage the work of analysts that explore large data sets, mine unstructured data to extract trends, and improves automation
  • Provide clear and consistent recommendations, translating complex analyses into simple language
  • Take on special projects in a player-coach role
  • Work closely with cross-functional teams including data science, product, and engineering to translate requirements into technical specifications


What it takes to catch our eye (must have):

  • 2+ years managing a team of analysts
  • 5+ years of work experience in an analytics role
  • Strong SQL skills and experience handling large scale structured/unstructured data
  • Ability to distill data into a story and present in a clear way
  • Solid understanding of statistics and predictive analytics
  • True curiosity and a desire to fully dissect a challenge
  • Track record of working independently in a small team


How to really knock our socks off (nice to have):

  • Demonstrated passion for marketplaces
  • Strong interest or previous experience in trust, risk, or security
  • A strong motivation to protect our customers and our company
  • Familiarity with either Python or R
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