Junior Contract UX/Design Reasearcher

Location: San Francisco, CA

Type: Contracted

Min. Experience: Entry Level

FocusKPI is looking for a Junior Contract UX/Design Researcher to work for our client.

Location could be New York or San Francisco,CA.

As a Junior Contract UX/Design Researcher you will be responsible for supporting User Research across for products/projects in the New Product development pipeline.To start, your primary responsibility will be to support, in some cases, lead ongoing user research (Qualitative) for 2 products; One in the “Smart Home”, and the other in Telepresence/Communication. These products are in early stages of development and you have will the opportunity to help shape both products as well as help grow the Design Research practice.



  • Drafting research protocols and collateral
  • Working closely with Product Marketing Managers and the Design/Engineering team to identify research goals/questions
  • Synthesizing research findings into actionable insights
  • Managing the Alpha/Beta Testers feedback collection plan
  • Planning, Executing, and Synthesizing Usability Tests (moderated + unmoderated)
  • Co-leading Generative/”Discovery” Research for early stage products (e.g. ethnography, contextual inquiries, semi-structured interviews, etc.)

• Must be able to work onsite at least 50% of the time

Required Qualifications:

  • 1-2 years of experience planning, executing, managing and synthesizing qualitative design research
  • Strong communication skills - Verbal, written, and/or visual
  • Ability to be self-directed and work on their own when projects require it
  • Ability to work in fast-paced environment and deal with ambiguity
  • Ability to identify and brainstorm the research approach based on the needs of the team (Inclusive of time, effort, and available resources)
  • Ability to work collaboratively with a cross-disciplinary team
  • Minimum Bachelor’s in Design, HCI, Psychology, Sociology, Anthropology, Behavioral Sciences or relevant experience
  • Experience working within a Design/Creative Environment

Bonus points:

  • Familiarity with planning and facilitating workshops
  • Visual communication skills
  • Familiarity with UX/Product design
  • Experience working in Tech or startup environment


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